At the end of Q2 2025, we surveyed business leaders across various industries to understand the challenges they’re facing and how they are dealing with them.
Their answers reveal a story of resilience, shifting priorities, and decisions that will shape the years ahead.
Here are a few highlights of what we learned:
The survey was presented to businesses across several industries and revenue bands. It’s not a complete picture of every US business, as the survey data was limited in scope, but it does reveal a useful snapshot of their experiences in 2025.
Survey respondents fell into the following industries:
Respondents’ businesses fell into the following revenue ranges:
The data gathered in this section of the report came from businesses that are not TaxValet clients. For these companies, sales tax compliance is often handled in-house, through CPAs, with software, or a mix of these.
Specific to Non-Clients
Specific to Non-Clients
Together, these factors highlight the need for efficient, low-friction systems in every corner of the business.
The survey set out to explore the full picture of how businesses are dealing with today’s pressures. However, tariffs emerged as one notable factor, particularly in how they’re reshaping supply chains and pricing strategies.
Respondents described both the intensity of their concern and the steps they’ve taken so far.
Level of concern:
One in three respondents described themselves as extremely concerned, while others fell into the somewhat to moderately concerned range.
Steps taken:
Economic and sales tax challenges have forced many businesses to adapt—sometimes in quick, tactical ways, and sometimes with bigger structural changes.
When it comes to inflation and supply chains, many respondents reported adjusting pricing or inventory planning to stay ahead of rising costs.
Looking to 2026:
These responses describe a business community that isn’t standing still. Even under pressure, leaders are adjusting, testing, and building toward what comes next.
The client survey was slightly different from the one non-clients received. Instead of asking about current struggles, we asked clients to recall the challenges they faced before partnering with TaxValet, and why they chose us.
Before TaxValet:
Why they joined:
Taken together, these responses show a clear before-and-after, from long hours and limited support to a leaner, more manageable compliance process that frees up time for other priorities.
In 2025, businesses are facing sales tax overwhelm, tariffs, inflation, supply chain headaches, labor shortages, and shifting regulations—all at once. Yet even with these pressures, most are planning proactively. They’re investing in automation and technology, exploring new markets, and restructuring to reduce friction and improve efficiency.
Is sales tax one of your friction points? If the data in this report shows us anything, it’s that there are many important places where you could be better using that energy. Handing it off to the experts at TaxValet could free you up to focus on growth.
Book a call and let’s have a look at your sales tax setup—if we’re a good fit, we’ll take the sales tax burden off your plate once and for all, so you can focus on keeping your business thriving.